Roconecity AnimalesLocos Shipping Policy
Effective Date: 11/01/2024
At Roconecity AnimalesLocos, we understand how important it is for our customers to receive their orders in a timely and secure manner. That's why we have implemented a comprehensive Shipping Policy to provide clear guidelines and ensure a satisfactory shopping experience. Please carefully review the details outlined below before placing your order.
Shipping Methods and Rates
We currently offer shipping to customers within the United States. Our shipping rates are determined based on the weight and dimensions of the items in your order, as well as the destination address.
During the checkout process, you will be presented with our available shipping procedure, along with the associated costs. This option, only includes Standard Shipping ( for now). Once other shipping options are set up you will be able to choose the option that best suits your needs based on desired delivery speed and budget.
Order Processing and Fulfillment
Upon placing your order, our dedicated team will promptly begin processing it. We make every effort to ensure that your items are carefully packed and prepared for shipment within one to three business days from the date of your order. Once your package is ready, we will provide you with a confirmation email containing the tracking information.
Please note that orders placed after 12:00 PM Eastern Time or on non-business days (weekends or holidays) may require additional processing time. We appreciate your patience during these instances and strive to fulfill your order as quickly as possible.
Estimated Delivery Time
The estimated delivery time will vary depending on the shipping method you select during checkout. While we strive to provide accurate estimates, please be aware that unforeseen circumstances, such as weather events or carrier delays, may affect the delivery timeline. Nonetheless, you can expect the following general estimated delivery times:
Standard Shipping: 3-7 business days
At the moment we are currently processing order on Standard Shipping using USPS services. We will do everything possible to ensure that your package is handled with care and delivered securely to your designated address. However, please understand that once your order is in the hands of the carrier, we no longer have direct control over the delivery process.
Shipping Restrictions
Certain items may be subject to shipping restrictions due to local, state, or federal regulations. It is your responsibility to review and comply with all applicable laws regarding the purchase, possession, and transportation of such items.
Please note that we do not ship to P.O. boxes or international addresses at this time. Additionally, we reserve the right to limit or refuse shipments to any location or address deemed unsafe or inaccessible by our shipping providers.
Tracking Your Order
To keep you informed about the status of your order, we provide tracking information via email once your package has been shipped. You can use this tracking number to monitor the progress of your shipment on the carrier's website or through our order tracking page.
In the event that you encounter any issues with tracking or suspect a problem with the delivery, our customer support team is available to assist you. Please do not hesitate to reach out to us via phone or email.
Returns and Exchanges
For details on our Returns and Exchanges policy, please refer to our dedicated policy page on our website. We strive to ensure that every customer is satisfied with their purchase, and our team is committed to resolving any issues efficiently and effectively.
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At Roconecity AnimalesLocos, we aim to provide a seamless shopping experience, from the moment you place your order until it arrives at your doorstep. Our Shipping Policy is designed to provide clarity and transparency, giving you peace of mind throughout the entire process. If you have any questions or concerns about our policy or require further assistance, please feel free to contact our customer support team.
INTENATIONAL SHIPPING
sorry, for now, we do not ship internationally. we only ship within the US
No Returns Policy: A Decision That Stands Firm
At Roconecity AnimalesLocos, we strive to provide our customers with exceptional products and ensure their satisfaction with every purchase. We provide as much information on the merchandize as possible, if you have any question regarding the merchandize don’t hesitate to give us a call or email us, (646.505.7820) , (AnimalesLocos27@gmail.com), before you make a purchase, and we will get back to you asap. In pursuit of maintaining high standards, we have implemented a firm and unwavering policy: No Returns, No Exchanges, No Refunds.
Through meticulous selection and extensive quality control measures, we handpick each and every product in our very limited inventory. Our commitment to offering great merchandise means that we confidently stand behind the integrity of our items. At first glance, our no returns, no exchange, policy may strike some as unconventional. However, we firmly believe it is the best course of action for both our customers and our company. By adhering to this policy, we can assure you that every product you receive is in the same condition we acquired it. Furthermore, our commitment to customer satisfaction transcends the transactional exchange. Our knowledgeable and dedicated team members are here to assist you at every step of the way, from guiding you through the selection process to answering any post-purchase inquiries. Rest assured, we are fully invested in fostering a positive and lasting experience for our valued customers.
While we recognize that unforeseen circumstances might arise, we encourage you to reach out to our customer support team with any concerns or issues you may encounter. Our team is here to address and resolve any problems promptly, ensuring your complete satisfaction.
So, why stand behind a no returns policy? Because we believe in the quality of our products and the trust we have built with our customers. We are committed to delivering excellence, and our steadfast policy reflects our unwavering dedication to upholding the standards that have made us a trusted name in the AnimalesLocos industry.
At Roconecity AnimalesLocos, our no returns policy is more than just words on a page. It exemplifies our commitment to providing unrivaled products and service. Join us in celebrating this decision that allows us to consistently deliver on our promise of excellence.